Sky Bank Denies Social Media Claims, Affirms Commitment to Integrity

(232news) –

 

PUBLIC NOTICE

The Management of Sky Bank (SL) Limited wishes to address a video currently circulating on social media alleging that officers of the Bank underpaid a Chinese customer.

The Bank categorically states that the incident portrayed in the video did not occur at any of its branches nationwide. Management considers the video a deliberate and malicious attempt to tarnish the Bank’s longstanding reputation for integrity, professionalism, and transparency values it has upheld throughout its 18 years of operation in Sierra Leone.

Upon becoming aware of the video, Management immediately initiated a comprehensive internal review. The findings confirm that:

No customer, including the individual depicted in the video, has lodged any complaint of underpayment.

A thorough review of CCTV footage across all branches revealed no evidence of the alleged incident.

Sky Bank (SL) Limited remains fully committed to maintaining the highest standards of banking service and operational integrity. We reassure our valued customers and the general public that robust measures are continuously in place to prevent and address any form of misconduct.

Customers are encouraged, as a matter of good practice, to carefully count and confirm all cash received at the point of withdrawal before leaving the banking hall.

While the Bank regrets any concern or inconvenience caused by the circulation of this misleading content, we urge the public to disregard the video and rely only on verified information from official sources.

We thank our customers and stakeholders for their continued trust, loyalty, and understanding.

Signed

Management

Sky Bank (SL) Limited